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Privacy

How The Coffee Plant handles customer information.

This page explains what information the website collects and how it is used for orders, enquiries, subscriptions and admin access.

Business Details

The Coffee Plant contact details.

Business name: The Coffee Plant. Contact email: thecoffeeplantkerridge@gmail.com. Business/contact address: 3 Oak Fold, Kerridge, Macclesfield, Cheshire, SK10 5AW.

Information We Collect

We may collect your name, email address, delivery address, order details, enquiry details, newsletter email and subscription details when you use the website. If you choose the optional checkout email consent, we also record that choice so we can send one useful monthly coffee email containing brewing advice, ordering reminders, subscription information, review access and occasional offers. If you submit a review, we store your star rating, review text, chosen display name, publication permission and a private link to the paid order used to verify the purchase.

Payments

Payments are handled by Stripe. The Coffee Plant does not store full card details on this website. Stripe may process payment and fraud-prevention information as part of checkout.

Cookies And Storage

The site uses local storage to remember your basket and account email on your device. The owner backend and customer account area use necessary login cookies. We also save your cookie preference. Google Analytics, Google Ads and Meta Pixel are loaded only after you choose “Accept analytics”. They help us understand visits, product views, baskets, checkout activity and completed orders. You can change this choice at any time with the Cookie settings button.

How We Use Information

We use information to process orders, manage subscriptions, answer enquiries, provide customer support, keep business records and improve the website. We send marketing email only where you have chosen to receive it, and every such email includes an unsubscribe link. Paid-order information is also used to issue signed review links, prevent duplicate reviews and mark approved reviews as verified purchases. Your email address and full order details are not shown with a published review.

Who We Share It With

Information may be shared with Stripe for payment, the website host for running the site, and delivery providers when needed to send orders. Stripe also handles the secure customer portal for billing and subscriptions. Our email delivery provider processes email addresses and message delivery data when sending emails on our behalf. If you accept analytics, Google and Meta also process website event data under their own privacy terms.